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VSSI Support

VSSI

Virtual Software Systems provides FREE telephone (855-411-VSSI) and/or electronic support for all of its products.

The support team can be e-mailed at support@vsoftsys.com

A suggested problem reporting procedure can be found at Reporting Problems to VSSI.


Online VSSI Installation and User manuals are available in our Documentation area.


Product Support Schedules


Status Indicators

C Current support includes bugfixes and additional feature additions

D Deprecated; bugfixes will be applied on a best-effort basis for reported errors; no new features added

N Not supported; end-of-life reached


Products

Version

Status

End-Of-Life Date

VPARS, VTAPE, ShadowDisk/Z

55

C

Fully-supported

VPARS, VTAPE

53

N

2012-12-01




Product Updates:
Descriptions of the software updates that are available on our FTP site can be viewed by selecting either VPARS/VTAPE (for VPARS customers), VTAPE (for VTAPE-only customers), or ShadowDisk/Z (for ShadowDisk/Z-only customers) for your appropriate release below. Note, your release can be obtained via the CP command:

. VSQuery VSlevel


VSSI Version

Product

Product

Product

55

VPARS/VTAPE

VTAPE

ShadowDisk/Z


VSSI Product Download Instructions 

VSSI Program Temporary Fix (PTF) Install Instructions